Privacy

How Decohub handles website information.

This policy explains what the website may collect, how that information supports a project inquiry, and which choices remain yours.

Information you choose to share

The project form may collect your project type, ZIP code, timing, name, email, optional phone number, project goals, scope, budget-discussion preference, contact preference, consent, and any additional context you provide.

Attribution and technical information

The website may preserve the landing page, referrer, campaign parameters, ad click identifiers, service interest, and a unique Lead ID. These fields help Decohub understand which channel introduced an inquiry. Analytics events are designed not to include the personal details typed into open form fields.

How information is used

• Review and respond to a project inquiry.
• Assess project location, service fit, and requested scope.
• Operate, secure, measure, and improve the website.
• Connect marketing activity with inquiry and project outcomes.
• Comply with applicable obligations and protect website users.

Service providers

Information may be processed by hosting, analytics, form delivery, call tracking, advertising, and customer relationship providers used to operate the website and respond to inquiries.

Your choices

You can leave optional fields blank, choose not to submit the form, and avoid placing sensitive financial or identity information in open text fields. Contact Decohub to ask about access, correction, or deletion of information associated with your inquiry.

Inquiry records and confirmations

When you submit an inquiry, we keep an encrypted record of your request, selected products, contact preference and consent so that our team can respond even if an email notification is delayed. These records are available only to authorized team members. Where email acknowledgements are enabled, we send a short receipt to the email address you provide. An acknowledgement does not confirm an appointment, price or project schedule.

We also use limited technical information to prevent duplicate submissions and abuse. Contact sales@decohub.us to request access, correction or deletion of your inquiry record.

Analytics and session recordings

With your permission, we use Google Analytics to understand visits, shopping links, and inquiry submissions, and Microsoft Clarity to understand clicks, scrolling, and page use through heatmaps and session recordings. These tools load only after you choose Allow analytics. We do not send your form entries to these tools, and the inquiry form is masked in recordings.

You can decline optional analytics or change your choice using Cookie preferences in the footer. Declining does not prevent you from using the website or contacting us. Our online store at decohubhome.com has its own privacy and cookie settings.

Learn more about Google’s privacy practices and Microsoft’s privacy practices.